Our Features
At Central Media, we offer a range of comprehensive features to meet your unique and specialised needs. We do this by providing a vast array of tools to be able to reach your individual business goals and cater to them in a specific and structured way that suits you and your team.
CRM Management
All the tools you need in one platform without having to "duct-tape" multiple platforms together!
CAPTURE
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
NURTURE
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
CLOSE
Use our built in tools to collect payments, schedule appointments, and track analytics!
Reputation Management (Reviews)
Our reputation management service is a game-changer for businesses, ensuring a positive online image. By actively monitoring and responding to reviews, it cultivates trust and credibility among customers. By proactively addressing negative feedback helps mitigate potential damage, while highlighting positive testimonials enhances brand perception.
This service not only safeguards your reputation but also boosts SEO rankings, making your business more visible and trustworthy. In the digital landscape, where online presence is paramount, a reputation management service is a strategic investment, fostering customer loyalty and attracting new business.
Universal Inbox
Our universal inbox is a productivity boon, consolidating emails, texts, Facebook messages, WhatsApp, Google Chat, and more into a single platform.
By streamlining communication channels, we ensure no message is missed. This unified approach enhances efficiency, saving time by eliminating the need to switch between multiple apps. Responding promptly to diverse messages becomes seamless, fostering better client relationships.
With our universal inbox, managing various communication streams is simplified, enabling your business to stay organized and responsive in our fast-paced digital landscape, ultimately enhancing overall communication effectiveness.
Reporting (Ads)
Tracking and reporting on ad performance is paramount for business success. Our comprehensive reporting system allows you to monitor ad spend, impressions, conversions, and key metrics like conversion rates and cost per conversion.
This data-driven insight empowers informed decision-making, enables us to optimize campaigns in real-time. Identifying high-performing ads versus underperformers ensures efficient allocation of resources, maximizing ROI.
With clear visibility into what resonates with your audience, we can refine strategies for better-targeted and more effective advertising. In the competitive landscape, robust reporting is the compass guiding businesses toward advertising success and sustainable growth.
Database Reactivation
Database reactivation is a potent strategy to revitalize dormant leads and significantly boost lead generation. By reconnecting you with past contacts, we tap into a pool of potential customers already familiar with your brand. Engaging with these contacts through targeted campaigns can reignite interest, turning cold leads into active prospects. This approach not only maximizes the value of existing databases but also rekindles relationships, fostering trust and increasing the likelihood of conversions. Database reactivation stands as a cost-effective and efficient method, breathing new life into marketing efforts and unlocking untapped opportunities for sustained business growth.
Automated Appointment and Calendar Booking
Automated appointment and calendar bookings revolutionize scheduling, saving time and enhancing efficiency. By automating the booking process, we eliminate the back-and-forth communication, allowing you to effortlessly schedule appointments based on real-time availability. This not only reduces administrative burdens but also minimizes scheduling conflicts, ensuring optimal use of time and resources.
The convenience for clients translates into improved customer satisfaction, while you enjoy seamless organization and streamlined operations. Automated booking systems enhance overall productivity, providing a user-friendly solution that optimizes the client experience and enables you to focus on delivering exceptional services.
SEO Optimised Websites
An SEO-optimized website is a digital cornerstone, elevating online visibility and driving organic traffic. By aligning content with search engine algorithms, we ensure higher rankings, making your business more discoverable to potential customers. This strategic approach enhances user experience, as optimized sites load faster and provide relevant information. Improved search rankings establish credibility and trust, crucial factors for customer engagement. With a well-optimized website, you not only attract more visitors but also convert them into customers, ultimately fostering sustained growth in the competitive digital landscape. SEO optimization is a cornerstone investment for long-term online success.
Centralized Invoicing Tools
Centralizing invoice creation, tracking, and management in one platform streamlines financial operations. With all aspects of invoicing in a single place, you save time and reduce errors by eliminating the need for multiple tools.
This unified approach enhances organization and accountability, ensuring invoices are created promptly and payments are tracked seamlessly. Access to comprehensive invoicing data allows for informed financial decisions, optimizing cash flow.
Moreover, a centralized system improves communication with clients, providing a professional and efficient experience. Overall, having invoice creation and tracking consolidated in one place simplifies financial processes, contributing to smoother transactions and strengthened client relationships.
Google Business Chat
Google Business Chat is a game-changer for customer interaction. Offering a direct and convenient channel for communication, it enhances engagement by allowing clients to connect with businesses instantly. The real-time nature of the platform fosters quick query resolution, improving customer
satisfaction.
With Google Business Chat, you can provide timely support, share information, and build relationships efficiently. This dynamic communication tool not only elevates customer service but also boosts your brand credibility by showcasing responsiveness.
In the digital era, Google Business Chat is an invaluable asset, bridging the gap between you and your audience for seamless and personalized interactions.
Website Webchat Widget
A website chat widget is a powerful tool for businesses, facilitating instant communication with visitors. Offering real-time assistance, it enhances customer engagement and satisfaction. This interactive feature allows you to address queries promptly, provide personalized support, and guide visitors through the website.
The chat widget serves as a direct channel for lead generation and conversion, capturing visitor information and fostering connections. Additionally, it adds a human touch to online interactions, building trust and credibility. In the competitive online landscape, a website chat widget is a vital asset, creating a responsive and user-friendly experience that positively impacts customer relationships and business success.
